Privacy Policy

Last Updated: January 1, 2026.

Company Name ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit companyname.com or use our services.

By using our website or providing your contact information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Service address
• Details about the service you're requesting

We also automatically collect basic technical information when you visit our website, such as your IP address, browser type, and pages viewed. This helps us improve our site.

2. How We Use Your Information

We use the information you provide to:

• Schedule and complete plumbing services
• Communicate with you about appointments, estimates, and follow-ups
• Send service reminders, invoices, and customer satisfaction surveys
• Respond to questions and service requests
• Improve our website and services

3. SMS/Text Message Communications

If you provide your phone number, you may receive text messages from us related to your service, including:

• Appointment confirmations and reminders
• Technician arrival notifications
• Service updates and follow-ups
• Invoices and payment reminders

Opt-In: By submitting our contact form, calling us, or providing your phone number in person, you consent to receive these text messages from Company Name. Message and data rates may apply. Message frequency varies.

Opt-Out: You can stop receiving texts at any time by replying STOP to any message. You will receive one final confirmation message, and no further messages will be sent.

Help: Reply HELP to any message, or contact us at info@company.com or xxx-111-1111 for assistance.

Carriers are not liable for delayed or undelivered messages.

4. We Do Not Sell Your Information

We do not sell, rent, or share your personal information — including your phone number — with third parties for their marketing purposes. Your SMS opt-in information will never be shared with any third party.

We may share information only in the following limited cases:

• With service providers who help us run our business (e.g., scheduling software, payment processors), under confidentiality agreements
• When required by law, court order, or government request
• In connection with a business sale, merger, or transfer

5. Cookies

Our website uses basic cookies to help the site function properly and improve your experience. You can disable cookies in your browser settings, but some parts of the site may not work correctly.

6. Data Security

We use reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may:

• Request a copy of the personal information we have about you
• Ask us to correct or delete your information
• Opt out of marketing communications at any time

To make any of these requests, contact us using the information in Section 10.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from anyone under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. Continued use of our website or services after changes are posted means you accept the updated policy.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy:

Company Name
company's address
Phone: xxx-111-1111
Email: info@company.com